Help Center

How can we help?

Setup guides, feature explanations, and answers to the questions traders ask us most.

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Getting started

Create your account, install the EA, and connect your first trading account.

8 articles
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Account & billing

Manage your subscription, update payment methods, and handle renewals.

12 articles
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Using features

How Diversification Analysis, Smart Insights, Smart Journal, and other features work.

22 articles
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Metrics & analytics

Understanding profit factor, Sharpe, drawdown, stability, and other key metrics.

15 articles
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Sharing & ranking

Public sharing pages, privacy controls, and trader ranking participation.

7 articles
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Troubleshooting

Sync issues, missing trades, broker compatibility, and common error fixes.

14 articles

Popular articles

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How to install the AlgoLens EA on MT5
Getting started · 4 min read
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Connecting your first trading account
Getting started · 5 min read
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Understanding Profit Factor across different strategies
Metrics & analytics · 7 min read
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What is Magic Overlap Detection and why it matters
Using features · 6 min read
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Risk Exposure: how AlgoLens measures portfolio risk
Using features · 8 min read
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Detecting Strategy Conflict between EAs
Using features · 5 min read
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Using Smart Journal to track decisions and outcomes
Using features · 6 min read
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Creating and sharing a public performance page
Sharing & ranking · 4 min read
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My trades stopped syncing — what happened?
Troubleshooting · 3 min read
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How to update your payment method
Account & billing · 2 min read
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Cancel your subscription
Account & billing · 2 min read
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What is a connection key and where to find it
Getting started · 3 min read
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Still need help?

Our support team responds within 24 hours on business days. We're real people who actually trade EAs.

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